At William Houde, We Cultivate Continuous Improvement

Unity Is Strength

Initially, William Houde only benefited from the Internet service offered by Sogetel, but wanted to upgrade its current plan to adjust to the changing realities of everyday life. The multiplication of invoices and suppliers caused serious efficiency issues, in addition to generating many expenses. The back and forth between different companies to solve small daily problems increased tenfold as the company evolved. Now that it has grouped together all its services with Sogetel, William Houde not only saves time, it also saves money that it says is a phenomenal amount. The centralization of its communications network towards hosted telephony also facilitates exchanges within the company, which has close to 200 employees in over a dozen factories.

Hosted Telephony and Proximity

With a new era comes new needs. Because the old telephone system was slowly dying, a change had to bring something new. Why choose hosted telephony? For William Houde, the answer was simple: standardize communication by bringing together all staff, regardless of location. Hosted telephony also offers people in remote locations the ability to work from home, a necessary change that is in line with the company’s reality.

The simplicity, proximity and collaboration offered by Sogetel are essential advantages for William Houde’s development and to maintain its high quality standards. Sogetel is proud to take part in the growth of local businesses. Whether by offering a service that is attentive to its customers, by playing the role of facilitator or even by proposing solutions that continue to be adapted to each other. After all, it is completely normal for a telecommunications provider to be proactive in this area!